08 April 2009

Voice Mail Is Inferior To Texting

"uReach Technologies, the operator of Verizon Wireless's voice messaging systems, reports that over 30% of voice messages linger unheard for three days or longer. On the other hand, 91% of people under 30 respond to text messages within an hour and are four times more likely repond to texts than voice mails within minutes."

From here.

1 comment:

Michael Malak said...

But it's a lot easier to upset someone in text messaging. "Inferior" in this case applies to the narrow metrics of response time and response rate, and ignore the larger and more subjective issue of relationship management.