Artificial intelligence is particularly effective at helping novices perform tasks at a level of skill closer to that of experts. This paper looks at taxi drivers but another area where this is the case involve computer assisted sniper rifle systems.
We examine the impact of Artificial Intelligence (AI) on productivity in the context of taxi drivers. The AI we study assists drivers with finding customers by suggesting routes along which the demand is predicted to be high. We find that AI improves drivers’ productivity by shortening the cruising time, and such gain is accrued only to low-skilled drivers, narrowing the productivity gap between high- and low-skilled drivers by 14%. The result indicates that AI's impact on human labor is more nuanced and complex than a job displacement story, which was the primary focus of existing studies.
Kyogo Kanazawa, Daiji Kawaguchi, Hitoshi Shigeoka & Yasutora Watanabe, "AI, Skill, and Productivity: The Case of Taxi Drivers" WORKING PAPER 30612 (October 2022) DOI 10.3386/w30612.
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